Frequently Asked Questions

  • Quality Management Definitions

    Quality Assurance (QA) is the use of monitoring techniques, including inspections and audits, to promote confidence in laboratory results, to assure the quality of the data generated and to ensure compliance with accrediting bodies such as Clinical Pathology Accreditation (CPA).

    Quality Control (QC) is the use of techniques to reduce discord and discrepancy in results of measurement of the same quantity in the same material.

We pledge to always listen to our customers, learn from them and deliver exactly what we promise.

Which of the tests require fasting?

Fasting is required if you are coming for: Lipid profile tests, Cholesterol, Glucose Fasting, Insulin Testing, Glucose Tolerance Test (75gms,100gms)

Can I discuss my reports with any pathologist if available?

Yes, you can discuss your reports in main lab with our on duty pathologists.

Can I get my reports from any of collection points of Ishfaq Labs?

Yes, you can get your reports from a collection point nearest you.

What are the patient preparations for ultrasound?

Before coming for ultrasound, please make sure that: You have an appointment for ultrasound, Have not eaten for at least 6 hours, For whole abdominal ultrasound, Please drink 4-8 glasses of water to fill the urinary bladder one hour prior to appointment and do not urinate.

Can I get a copy of my reports?

You can get a copy of your reports just by providing details of your phone number or account number to receptionist.

What is a spot urine?

Spot urine/random urine refer to urine sample that can be collected at any point of day.

I have lost my receipt, how can I get my reports now?

You can get your reports just by providing receptionist about your contact details provided at the time of registration..

What is the procedure of giving 24 hour urine sample?

Please discard first morning urine. Collect all urine at the end of 24 hour period after first morning urine is passed.

Can I have my reports of my results earlier than standard reporting times?

Yes we have an option of Short turnaround time (STAT) and urgent reporting of certain tests. Please specify at the time of registration if you want your reports to be generated earlier, our staff will guide you accordingly.